Hotel operation platform
Run the hotel. Not the chaos.
One license. Every shift. No per-seat games.
Maintenance, events, arrival pages, and IT records, the systems your team uses every shift, bundled in one flat license. No per-seat fees, no enterprise onboarding.
Inside the operation platform
Four modules. One license. Built for the boutique scale.
Each one is a complete product in its own right, not a token feature bolted on. They work as a single system on one flat license: one login, one bill, your whole operation in one place.
Maintenance
Work Orders
Snap a photo of what needs fixing and follow it from report to repair, with proof at every step.
- Photo-first tickets with before/after evidence
- One Kanban board from report to repair
- Time-stamped audit log on every close
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Events · F&B
Events & Catering
Take every event from first inquiry to proposal to paid invoice, all in one place.
- Inquiry, proposal, and invoice in one thread
- Branded proposal PDFs in minutes
- Payments tracked without a separate billing tool
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Guest experience
Arrival Experience
Give each room a branded welcome page with your Wi-Fi, menus, and local recommendations.
- Per-room QR opens a branded welcome page
- Wi-Fi, dining hours, and room service menus, no app
- Local events, dining, and things to do around town
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Records · Access
IT Hub
Keep your Wi-Fi passwords, vendor logins, and equipment records in one secure place.
- Wi-Fi, vendor logins, and equipment serials, searchable
- Role-gated by default, front desk to ownership
- Warranty and renewal dates surfaced before they lapse
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What you’re stuck with today, and what changes on day one
Today
Maintenance split across a logbook, WhatsApp, and a clipboard. No proof any fix happened.
From day one
One Kanban board for every maintenance ticket.
Photo-first tickets, before/after evidence, a time-stamped audit log.
Today
Proposals typed in Word and chased by hand. F&B revenue leaks at inquiry.
From day one
Inquiry → proposal → invoice in one place.
Phone call to branded PDF in minutes, payments tracked in the same thread.
Today
The Wi-Fi password is taped to the desk. The front desk answers the same questions all day.
From day one
Every room gets a branded digital arrival page.
A per-room QR opens your brand, Wi-Fi, menus, and local tips. No app.
Today
Vendor logins, serials, and warranty dates live in the GM's head.
From day one
Vendor logins and IT records, all searchable.
Credentials, contacts, serials, warranties — one role-gated record.
How it works
Step 1
Add your hotel.
Sign up, invite your team. No PMS to connect, nothing to install.
Step 2
Switch on what you need.
Start with Work Orders, then add Events or Arrival whenever you want. Turn modules on in any order.
Step 3
Operate your hotel from one place.
Your whole team works from the same boards, pages, and records. No extra tools to juggle.
Frequently asked questions
Do I need to replace my PMS to use this?
No. MyHotelOps sits alongside your existing PMS (Mews, Cloudbeds, Opera, Little Hotelier, etc.). Your reservation system keeps owning bookings, the folio, and the night audit. The operational platform handles everything else.
Is everything really included in one license?
Yes, work orders, events, arrival pages, and IT hub all ship on the same flat $249 per-property-per-month license. No per-seat fees, no module upcharges.
How long does it take to set up?
About fifteen minutes to create an account and add a property. The 7-day free trial gives you the full feature set; no credit card required to start.
Can I get a demo before signing up?
Yes. Book a 30-minute walkthrough and our team will show you the platform on a real property's data.
Try it on your property.
Seven days free. No credit card. Full feature access from day one.
If it helps your team, stay. If not, walk away.