Review intelligence
Know when your rating starts to slip.
Tracks your guest rating over 30 days and flags real shifts, not weekly noise.
What we flag.
Your rating trend
Your average guest rating over 30 days, against the 30 before.
Real shifts only
Moves of 0.2 stars or more. Smaller swings are filtered out.
Rising or slipping
A lift that supports your rate, or a slip to fix today.
Against your comp set
How your reputation compares with the hotels you compete with.
Why it matters.
Guests compare ratings before they compare prices. A slipping score costs bookings weeks before it shows in your numbers.
Review rating slipped 0.6 over the last 30 days — needs eyes today.
Now at 4.1/5 across 6 reviews. The fastest review recoveries start within 5 days of the inflection.
Next move
Pull this week's negative reviews and walk the property today.
How it works.
1.We read your reviews
Public guest reviews of your property on the major review sites.
2.We measure the trend
This 30 days against the last, with noise filtered out.
3.You get the move
Walk the property, answer the reviews, or hold your rate.
How GMs use it.
Fix the issue behind a drop
See the review themes driving a decline.
Back your rate with reputation
A rising rating supports holding price against cheaper competitors.
Ignore the noise
Small week-to-week swings are filtered out.
Questions
What counts as a real shift?
A move of 0.2 stars or more against the previous 30 days.
Which reviews are read?
Public guest reviews of your property on the major review sites.
How fast should I act on a slip?
Within days. The fastest recoveries start within five days of the turn.
One price. One platform. Cancel any time.
Full access for 14 days. No credit card.